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We reserve the right to amend this notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended. We therefore recommend that each time you access our website you read these terms and conditions.

Our Website

We reserve the right to prevent you using this website at any time if you breach these terms and conditions.


Our information is intended to be used by registered users within Australia only.


All prices on this website are quoted in Australian Dollars (AUD$).


This website is operated by Your Order Pty Ltd T/A Yordar (ABN 30 124 073 696).


When purchasing from us, card details are transmitted securely using eWAY. Card data is not hosted by us after processing.


Contacting Us

Address

Goldfields House- Suite 3 Level 21, 1 Alfred Street Sydney, NSW, 2000, Australia

Phone:

1300 101 718

Fax

(02) 9212 5199

Email

[email protected]

Accounts

In order to access some features of the site, you will have to create an account. You agree not to use another user's account without permission. When creating your account, you agree to provide accurate and complete information. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. Although we will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses of Your Order or others due to such unauthorized use. Your-Order reserves the right to change priceing throuout the website without prior notice.

Payment Obligations

All customers that register as a user of our services are deemed to represent the company that employs them, whether a business or a charity it will be responsible for the payment of funds outstanding to us. Individuals are welcome to register with us however if they are not representing a company they will be required to make an up front payment either by credit card ,electronic transfer or cheque. Services will not be provided until funds are cleared with us. Account terms with us are strictly 7 days, payable within 7 days of receipt of invoice. Fees may be charged for late payments.

Orders

We act as a platform or medium between you and catering providers to facilitate the purchase and sale of goods provided by these suppliers. Orders can be placed by phone, fax, and email or online at www.yordar.com.au

Order Delivery

Orders placed on our website are fulfilled and delivered by our providers. Individual delivery terms and costs are presented alongside each provider listing on our website. Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.

Changing an Order

An order review is sent by email once the order has been submitted it can be amended at this point. Orders through our website will be fulfilled by one of our partner catering providers. The order can be amended any time before the deadline. See below. Once deadline is met order is then deemed confirmed. If cancellation occur after the deadline the customer will be liable for the full amount of the order. See below.

Canceling an Order

You may cancel an order by giving notice in accordance with the following:

 

Drop Off Catering: 12 hours notice: fee will vary depending on resources and supplies ordered and committed for this refers to catering orders that are of a drop off nature such as working lunches, morning and afternoon teas, and certain breakfasts, cancellation fees can range from 20% to the full order value

 

Board Room: 36 hours notice: fee will vary depending on supplier’s individual policy. this refers to catering orders such as buffets, board room sit down functions etc, cancellation fee can range from 20% to the full order value.

 

Events: 3 days notice for orders under $10,000 in value and 7 days notice for orders over $10,000 in value. This refers to event style functions that require the organisation of multiple facets and groups of over 50 people, fee can range from 50% to the total value of the order.

 

Yordar representatives will discuss with you on a case-by-case basis many factors are involved when cancellation fees are charged, these factors will be clearly outlined on a case by case basis.

 

Order Refunds

Orders cancelled within the terms presented above are fully refundable. Orders cancelled outside these terms will have refund requests assessed individually. Where an order is late or incomplete customers can be offered an account credit or rearranged delivery.

Copyrights

This Site is owned by Your Order Pty Ltd and/or its licensees and protected by applicable law, with all rights reserved. We take the protection of intellectual property rights, including copyrights, very seriously. We will terminate your access to, or use of, the Site and/or the Site, without notice to you, if you infringe or misappropriate the intellectual property rights, including copyrights, of others.

Contests and Rewards

From time to time, this Site might host or facilitate contests. In such cases, the contest rules shall be prominently displayed, and you agree to read such rules, comply with them and only participate in any such contests under and pursuant to the terms thereof. Our rewards program is designed to be fair we advise that proper understanding of our rewards program and subsequent reward offerings be understood. We reserve the right to withdraw the reward points program at any time without notice. We will however redeem all outstanding points that where accumulated before the cancellation of the reward point program.

Privacy Policy

Any information that we may collect from you during your use of the Site is subject to our Privacy Policy. We encourage you to read and understand our Privacy Policy which can be accessed at http://www.YourOrder.com/YourOrder/privacy-policy.do.

Termination (Access)

We can terminate the access of any user if there is a breach of any of Terms of Use as listed.

Indemnity

You understand that you are personally responsible for your behavior while on the site and for all content provided via your account, and agree to indemnify and hold Yordar and its affiliates and their officers, directors, employees and agents harmless from and against any loss, damage, liability, cost or expense of any kind (including attorneys' fees) that may incur in connection with a third party claim or otherwise, in relation to your use of the site, the content you provide or link to, or your access to the site, or your violation of either these terms or the rights of any third party.

Disclaimer of Warranties

You understand that your use of the site (including any download from the site and any loss of data or other damage to your computer system you experience from using the site) is at your sole risk. You understand that the site and all information, products and other content (including third party information, products and content) included in or accessible from the site, are provided on an "as is" "where-is" and "where available" basis, and are subject to change at any time without notice to you. You acknowledge that Yordar makes no warranty that the site will be uninterrupted, timely, secure or error-free. You understand that Yordar does not warrant that the results obtained from your use of the site will meet your expectations. No warranty of any kind, whether oral or written, can modify the terms of the disclaimer set forth in this document.

 

To the fullest extent permitted by law, Yordar disclaims all representations, warranties and conditions of any kind (express, implied, statutory or otherwise, including but not limited to the warranties of merchantability and fitness for a particular purpose, title and non-infringement of proprietary rights) as to the site and all information, products and other content (including third party information, products and content) included in or accessible from the site.

 

Liability Disclaimer

To the maximum extent permitted by applicable law, in no event will Yordar or its affiliates be liable to you (or any third party making claims through you) for any damages whatsoever, including but not limited to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, or the cost of procurement of substitute goods or site, unauthorized access to and tampering with your personal information or transmissions, arising out of or related to the use, inability to use, unauthorized use, performance or non-performance of the site, even if Yordar has been advised previously of the possibility of such damages and whether such damages arise in contract, negligence, tort, under statute, in equity, at law or otherwise. To the extent that the preceding limitation of liability is not allowed by applicable law, you agree that Yordar’s maximum aggregate liability (whether in contract or in tort or under any other form of liability) for damages or loss, howsoever arising or caused, shall in no event exceed the amount actually paid by you for the order giving rise to the liability.

 

The above are the rules or "Terms" that govern use of our website (the "Site") by you, as the user of the Site. By using or visiting the Site, you expressly agree to be bound by these Terms and to follow these Terms and all applicable laws and regulations governing the Site. We reserve the right to change these Terms at any time, effective immediately upon posting on the Site. Unless otherwise stated in any revised Terms, all new features or services provided on the Site will be subject to these Terms.